Return & Refunds Policy

RETURN & REFUND POLICY

Thank you for purchasing with Set It Off Accessories. We hope you are happy with your purchase. Please see below for more information on our return policy.

RETURNS

There will be NO RETURNS on sale items, sunglasses, or fashionably jewelry. We accept apparel EXCHANGES ONLY in perfect condition.
*Returns must be postmarked within three (3) days of receipt of purchase. All returned items must be in new in unused condition, with all original tags and labels attached.
*Apparel must show NO obvious signs of being worn! Apparel must be free from perfume, make-up, deodorant, stains, and/or pet hair.
*If the product is returned damaged by the consumer, damaged merchandise will not be honored and returned to the consumer without a credit.
*We have the right to deny exchanges.

RETURN PROCESS

To return an item, email customer service at setitoffaccessories@yahoo.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the address provided by customer service.

REFUNDS

Upon receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fifteen (15) days from the receipt of your item to process your return for merchandise credit; or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

 

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

908.265.1326 

setitoffaccessories@yahoo.com